P2.net Property Specialist Modules
The module is designed to integrate with web based GIS systems. Links to (MapInfo) and Arc IMS have been developed as well as a generic interface to other GIS systems. The interface allows two-way navigation between P2.net system and the GIS system, for land, buildings, acquisitions, disposals and also Managed (lease) records.
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A separate desktop application the module is designed to allow users to integrate with CAD drawing plans in DWG formats. The interface allows the user to navigate from a CAD plan to different levels in the database - property, block, room and also the location of asbestos samples within rooms. Cad.net also allows users to record where changes are required and to send and automatically send a message to p2.net task manager.
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As part of the comprehensive optional functionality on P2.net the Questionnaire module users can create a list of questions that can be made intelligent in that an answer can trigger between various subsequent sets of questions and auto email triggers. Multi-choice, date and text answers are catered for. The questionnaire module allows for linked multi-choice answers are scores and recommendations to be made.
Sets of questionnaires and answers can be attached to projects and the module can be used for customer satisfaction surveys, quality and post project review. As part of the mobile working initiative the questionnaire system can be used on pocket PCs or a PDA. Answers and photographs where applicable can be collected can be sent back to the database using 3G or GPRS technology. Responses can also be downloaded using a cable and docking holster back at base if a non telephone PDA is used.
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The web-based P2.net Help Desk module is a comprehensive on line resource that provides the tools to manage service requests, reactive maintenance requests, complaints, enquiries and general comments. Mobile working, e-mail alert, and commitment modules ensure that enquiries are logged, tracked, updated, and monitored with the minimum inconvenience to operators. Using different views external clients can see at a glance the current status of any helpdesk request whilst internally administrators can allocate tasks and change status of any issue. All calls can be routed to mobile operatives and can link into the P2.net order and invoice module where external resources are used.
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